ShiftMatch Technical Support

Welcome! You can raise a support request from the options provided.

What can we help you with?

Detailed Feature Request

To submit a feature request, fill out this "As a... I want... So that..." user story template.
This template will help you define your requirements and our software development team understand the issue.

As a — this is the WHO. Who are we building this for?
I want — this is the WHAT. What are we creating?
So that — this is the WHY. Why are we doing it?

Example

As a Master Admin,
I want my administrative staff to only see a specific list of locations,
So that managers can assign locations quickly and easily.

Required fields are marked with an asterisk

Email confirmation to(required)

Is this request for a new feature or for an improvement to existing functionality?(required)

As a...(required)

Who is this feature for in ShiftMatch for example an End-user or Worker, General Admin level manager or an External Agency Admin

I want...(required)

What would you like to be able to do? Example "I want to restrict staff to see a limited list of locations"

So that...(required)

Why or how it will help e.g. "So staff don't have to scroll through a long list of locations"

What problem are you trying to fix?(required)

Describe the scenario or problem are you trying to solve with this feature?

Who will this feature affect?(required)

Current Workarounds(required)

Yes, in ShiftMatchYes, but outside of ShiftMatchNone

Are there any other processes or workarounds in place to address this problem?

Workaround Summary

Please describe the current workaround in place

Reporting - Does this feature generate reportable data(required)

Data Reporting

If so, where and/or how would you like to see this data/information? For example in the Dashboard or in a CSV report.

Should this data be available through the API?

Should this data be externally accessible? For example, through the Bridge API

Additional Information

Other information or requirements about this feature that are important or relevant?

Attachment

Drag and drop files, paste screenshots, or browse

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